4 Ways to Build Accountability
Peter Quarry says accountability has two aspects: who you are accountable to and what you are accountable for. Being accountable is willingness to accept responsibility for performance, engaging in discussion and acting on suggestions for improvement. Learn how to enhance personal and group accountability, with Peter Quarry and Eve Ash’s suggestions including 360-degree accountability, accurate information, being collaborative and agreeing on remedial action.
Communication Skills: Influencing Skills
In our social life, in work organisations, we have to do things collectively. We often need to persuade people to ensure that the requirements of the organisation are delivered. The Skillshub "Influencing Skills" course illustrates different points to consider to improve how you influence others, individuals need to develop the ability to influence, as influential people tend to achieve more and go further in their careers. Once the course is complete you will be able to develop a level of commitment from your team to deliver a win-win result.
Active listening is the most effective way to ensure you get all of the information when communicating with others. Learn when to utilize this technique and how to use it effectively.