Give end-users the skills and knowledge they need to unlock the power of SAP Customer Relationship Management (CRM). In sales, marketing, and services.
- Manage accounts, contacts, leads, orders, and sales – and analyze sales data.
- Manage marketing plans and campaigns.
- Create leads, segment target groups, and send personalized mailings.
- Manage service operations and order processing.
- Take care of service agreements, contracts, plans, and warranties.