We make decisions and solve problems continually. The key to finding creative solutions is more than just being creative, the answer rests in our ability to identify options, research them, and then put things together in a way that works. Having a process to work through can take the anxiety out of problem solving and make decisions easier.
Process Improvement with Gap Analysis - Problem Solving
Charles Kettering, an inventor for General Motors, once said, “A problem well-stated is half-solved.”
The gap analysis tool can help you define problems and identify areas for process improvement in clear, specific, achievable terms. It can also help you define where you want to go and how you are going to get there. You will develop the skills that you need to perform an effective gap analysis that will solve problems, improve processes, and take your project, department, or organization to the next level.
Lean Process Improvement
Lean principles have come a long way over the past 300 years. From Benjamin Franklin’s early ideas, to Henry Ford’s work in the 1920’s and the Toyoda precepts in the 1930’s, to Jeffery Liker’s publication of The Toyota Way in 2004, Lean processes have evolved from a simple concept to a set of widely used best practices. This will give you the foundation to begin implementing Lean process improvement tools in the workplace.